Author Topic: Turn off my firewall??? (Read 427 times)

ANGEL GIRL · « **on:** May 05, 2012, 11:29:11 AM »

Really?? So I go to open Paula's Diploma CWR file and it tells me I have to turn off my firewall to download the file or it'll be blank - Really??

Please guide me on this - do you know how many cwr files I've snagged???

Wrapcandy Forum Community · « **on:** May 05, 2012, 11:29:11 AM »

P · « **Reply #1 on:** May 05, 2012, 11:36:23 AM »

you shouldnt have to turn off your firewall for the cwr files...have seen Lee mention never to do this

The cwr for the diplomas were made in WC 7.3 so if you dont have 7.3 that might be the problem

.....give me a minute and I will post them blank at the top for you to add your school name etc

ANGEL GIRL · « **Reply #2 on:** May 05, 2012, 11:44:05 AM »

Paula,
You're right I've always heard never to turn off the firewall too but thats what the error message says see I copied it below:

---------------------------
Can not open E:\STARTING MY WORLD\GRADUATION\P\diploma SOE1_ editable high school and year.cwr
---------------------------
The file you are trying to open is blank or corrupted. If you download anything from our forum, please know that your firewall must be turned off or you will continue to download blank files. This is not an error with the software. If you have trouble turning off your firewall to download, please post a message in the support forum.
---------------------------
OK
---------------------------

P · « **Reply #3 on:** May 05, 2012, 11:49:35 AM »

yes...have seen others mention that error message come up ..that is why I have seen mention to people not to do it even if that is what the error istelling you to do ....
I used to get it occasionally but that was on the old forum .....

Do you have WC 7.3 ?? if not, that might be the problem.

Maybe send Lee an email and check with her on what the problem might be
Lee - Customer Support
wrapcandyhelp@yahoo.com

Is anyone else having a problem with the diploma soe CWR files?? if you are...please let me know I will remoe and re-post to see if it helps.....they are opening fine for me ....so I am stumped here ....but want to get it fixed if there is a problem !

P · « **Reply #4 on:** May 05, 2012, 11:58:13 AM »

here are the blank wrappers you can import into your WC program as images and further personalize as you wish......hope this helps you out

font is "Plain Black"

ANGEL GIRL · « **Reply #5 on:** May 05, 2012, 12:08:31 PM »

I have 7.1 guess I need to look in the cost of upgrading to 7.3 (smh - more $$$)

P · « **Reply #6 on:** May 05, 2012, 12:13:39 PM »

if you have 7.1 Pro and your membership is up to date , I dont beleive there is any additional cost to upgrade to 7.3 Pro
if you have 7.1 basic...there may be a fee to upgrade to 7.1 Pro and tehn you can go to 7.3 Pro

just contact Lee at the email addess I posted above to check on what you will need to do if you want to upgrade...Lee wil help you

in the meantime...you can use the png files above in your 7.1 program..just import as an image

ANGEL GIRL · « **Reply #7 on:** May 05, 2012, 12:34:57 PM »

Ok thanks Paula for your help I will email Lee and hope there isn't an additional charge to upgrade but I'm thinking that with my luck there is

Thanks for the png I will work on this after I send off that email

nksiefert · « **Reply #8 on:** May 05, 2012, 07:53:11 PM »

Angela, you are 7.1 Basic and why you are having this trouble and error. You do need to upgrade to 7.1 Pro and after installing the full version then you can download and install the 7.3 Pro update.