A PayPal Dispute Case was opened up against me......
The emails.....
Paul Smalldon <[email protected] Tue, Dec 20 at 5:36 AM
Paid for wrapcandy . how do I get the program
Thanks
Paul Smalldon
[email protected] <[email protected]>
To
aul Smalldon Wed, Dec 21 at 8:55 AM
Hi Paul,
You were sent 2 emails welcoming you to wrapcandy. The download link is in both emails. I answered your post on the help desk sending you the links and how to download the program.
Thank you,
Jenel
[email protected] <[email protected]>
To:Jenel Farrell
Wed, Dec 21 at 9:06 AM
The emails.....
Paul Smalldon <[email protected] Tue, Dec 20 at 5:36 AM
Paid for wrapcandy . how do I get the program
Thanks
Paul Smalldon
[email protected] <[email protected]>
To
Hi Paul,
You were sent 2 emails welcoming you to wrapcandy. The download link is in both emails. I answered your post on the help desk sending you the links and how to download the program.
Thank you,
Jenel
[email protected] <[email protected]>
To:Jenel Farrell
Wed, Dec 21 at 9:06 AM
December 21, 2022 at 9:02:21 AM PST You escalated this issue. Escalation info He did not follow the instruction on downloading and installing the program. There is no certificate to be received, one is not offered. These are the emails I sent to Paul.... Hi Paul, You were sent 2 emails welcoming you to wrapcandy. The download link is in both emails. I answered your post on the help desk sending you the links and how to download the program from your account page. There is no certificate. It is an instant download. You were also sent on the help desk post attachments showing you how to install and register the program. Please check all your emails to find the links and download the program and how to install it. |